Customer care
Questions? Ask a real person.
Before or after your order, our team replies within We typically reply within 12 to 24 hours..
support@crystalandtobi.comMonday through Friday, 9:00 AM to 5:00 PM Eastern Time
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Answers within We typically reply within 12 to 24 hours.
A person from our team writes back, not a bot.
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Help choosing your size
Unsure between two sizes? Send us the item and your usual size before you order.
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Order updates on request
Every order ships with tracking. Lost the email? We look it up for you.
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Something not right?
Contact us first with your order number and we work it out with you.